Prominent contributors to the income and well-being of this city have incurred massive infrastructural damage to their home due to the city’s lack of proper sewage infrastructure and neglect of care. For over 20 years, they have lovingly cared for their home and ultimately raised the property value. Now they are displaced from that home.

Friends, customers and businesses have rallied to assist them while they determine how to clean and recover their home and losses. A response from the sewer system’s admitted responsible party, the city, is expected and would be appreciated. Lack of response demonstrates that this city lacks accountability and doesn’t value its hard-working locals, including this family who has also worked tirelessly on their destination establishment that ultimately promotes and profits this city of Eureka Springs.

— Karen Rockett McFadden